Legal
Privacy Policy
We built Safex on a simple principle: what we don't collect, we can't misuse.
Last updated: June 6, 2026 · Effective immediately
Zero-Collection by Design — During normal use of Safex, we do not collect, store, or share any personal information. Period.
Wallet Data and Security
- Your private keys and 12 or 24-word recovery phrase remain stored locally on your device only — they never leave it.
- Safex is fully non-custodial: we never hold, access, or have visibility into your funds.
- If you lose your recovery phrase, we cannot restore or recover your wallet. There is no backdoor.
- Blockchain transactions are irreversible. You are solely responsible for verifying all transaction details before sending.
Personal Data
We do not collect personal data during normal use of the app. If you contact our support team, we only process the information you voluntarily provide (such as your email address) and only to respond to your inquiry.
Device Permissions
- Camera (optional): Used only to scan QR codes locally on your device. No images are stored or transmitted.
- Local storage: Used to store your encrypted wallet data and backups on your device only.
- Biometrics / Passcode: Used only to unlock the wallet locally. All biometric data is managed entirely by your device's operating system.
- Network access: Used to connect to Bitcoin nodes or providers you choose, in order to fetch balances and broadcast transactions.
No Sale · No Sharing · No Ads
We do not sell, share, rent, or broker your personal information to any third party. Safex contains no advertising, no profiling, and no tracking of any kind.
Children's Privacy
Safex : Bitcoin Wallet & Crypto is not directed to children under the age of 18. We do not knowingly collect any information from minors. If you believe a minor has submitted information, please contact us so we can act immediately.
International Data Transfers
No routine data transfers occur during app use. Support emails may route internationally through standard email infrastructure as part of normal communication.
Regional Disclosures
- GDPR (EEA / UK / Switzerland): Rights to access, rectify, erase, restrict processing, and object.
- CCPA / CPRA (USA): No sale or sharing of data. Rights to know, delete, and opt-out.
- KVKK (Turkey): Full rights under Turkish data protection law for any support correspondence.
- PIPL (China): No in-app data collection. Support handled only to respond to your inquiry.
- PDPL (Middle East): Regulations of UAE, Saudi Arabia, Qatar, Bahrain, and Israel are respected.
- LGPD (Brazil) and Latin America: No in-app data collection. Support correspondence only.
- Canada, Africa, Asia-Pacific, Oceania: No in-app data collection. Support correspondence only.
Law Enforcement
We maintain no user databases. In the event of a valid and legally binding request, the only information we could ever provide is support emails voluntarily sent to us by users. We have no access to private keys, wallet balances, or transaction history.
Data Retention
- App use: No retention — because no data is collected.
- Support emails: Retained only as long as necessary to respond to your inquiry, then deleted or anonymized.
Export Compliance
Safex uses standard cryptographic algorithms as required and disclosed under Apple's Export Compliance guidelines. No custom or restricted cryptography is implemented beyond industry-standard practices.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version here with a revised effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out: